LeaseMate policies
Cancellation Policy
Current access status and how to ask about cancelling future LeaseMate software billing.
LeaseMate is operated by Talaat Elesh, a South African sole trader based in Pretoria, Gauteng, South Africa. Contact: hello@leasemate.co.
Current service
LeaseMate does not currently offer paid subscription checkout, automatic renewal or an active subscription cancellation flow on this website. No payment details are needed to use the currently available software access. This policy is about LeaseMate software access, not a tenant's rent, deposit or lease with a landlord.
Future paid subscriptions
Before a paid subscription is offered, the checkout terms must state its billing period, renewal date, price, cancellation method and when access ends. We will not treat this page as permission to charge you or as a substitute for those purchase terms. Any future trial or paid plan must have its actual cancellation and expiry behavior verified before it is advertised.
Requesting help
For an access or cancellation question, email hello@leasemate.co from your account email and identify the account. We will investigate the request and explain the available action. We do not currently promise an in-app cancellation button, a particular renewal cutoff or a fixed response time. Applicable statutory cancellation and refund rights remain available; see the Refund Policy for charge questions.
Rental records
A change in software access does not change the original meaning of a recorded rent payment or receipt. Landlords remain responsible for retaining their own important agreements and financial records. Any future paid-plan access, read-only or export arrangement and lawful data-retention rules must be explained in the purchase terms before launch.